Customer Testimonials

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DealerRater Feb 26, 2021

I recently purchased a used car at Faulkner Mazda Harrisburg. Our salesperson, Alyssa Humes, was outstanding! She is very professional and did not make us feel pressured in any way to purchase a car. I highly recommend Faulkner Mazda Harrisburg, and specifically, Alyssa, when shopping for a new or used car.

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DealerRater Jul 26, 2020

I am from Northeastern PA. My local Mazda dealers had no interest in locating the vehicle I requested, They only wanted to sell me what they had in inventory. Also would not deal with me online. Typical for this area. So once again I venture out of town to lease my new Cx-30 as so many do. Faulkner Mazda in Harrisburg came through. They located the exact trim and exterior/interior color that the Scranton/Wilkes Barre Mazda dealers refused to do. Not only that, they delivered my vehicle free of charge to my door. Great job Katrina, Lucas, and ...

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DealerRater Feb 26, 2015

Everything went smoothly. I wanted to buy an used MX-5 and drive it back to California - that's 3000miles. After research I've chosen Faulkner Mazda as the dealership with the best reviews. I called them and Gregg honestly explained me the history of the car, that it had a severe accident, but it's rebuilt and fine now. I put the phone down. After two days I've called them back that I want the car. It was the best decision of my winter. When I flight over to Harrisburg, everything was ready, they took great care of ...

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DealerRater Sep 2, 2014

My husband & I have now bought 3 cars from Mike and even got the in-laws to buy one! The staff is always so helpful & friendly, though they are a busy dealership and sometimes the wait can be long. It's worth it. They make you feel like you're important and they want you to get the right car to fit your life, your budget, and your driving style.

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DealerRater Aug 5, 2014

Early in my buying process I stopped by and met Dan Shay. I had intended on buying a used CX-5 and had an offer on one at another dealership. Dan took the time to explain the features of the Mazda (I was trading a Honda, never owned a Mazda) and I left very impressed with his ability to "connect" with me as a customer. After a weekend-long search of dealerships within 100 miles - both in person and on the internet - I contacted Dan via email ( ON SUNDAY ) about buying a 2014 model. He responded later that day and ...

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DealerRater Jul 22, 2014

Honesty and upfront forthrightness with to the point answers. Never said "No, we cannot do that". Our college bound granddaughters have been in love with the "3" from the start. They will have a safe dependable "ride" while down in Florida for their schooling.They seem to find the audio system very important as they have downloaded all of their own tunes very quickly.

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DealerRater Jul 17, 2014

This was a very good experience. There was no hard core pressure. He really tried to understand what I was looking for in a car. I love my 2014 CX 5 GT.

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DealerRater Apr 4, 2014

I went in to Faulkner Mazda not quite knowing what to expect. A friend recommended going there to speak with Mike, as I needed a new car. Due to a good medical emergency, Mike was not available, but Amanda was. She was very friendly, and very helpful. This was my first time buying a new car, so I was a bit nervous. Amanda was very down-to-Earth, not at all pushy, and listened to what my thoughts were in terms of what I wanted in a car. The experience was absolutely amazing. The test drive was comfortable, and I was given ...

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DealerRater Mar 17, 2014

The experience with Mike Ramsey and Faulkner as a whole was excellent (2014 CX-5 GT). Laura was also very helpful in Mike's absence. Never any pressure to purchase, always polite and obliging. Mike is very knowledgeable about the autos he sells and has a good sense of what info customers need and what they don't. While I was originally concerned that the large size of today's Faulkner (numer of dealerships) might be detrimental to getting a competitive price, I ultimately found the negotiating experience to be pain-free and one of the quickest/smoothest I can remember. My target ...

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DealerRater Mar 4, 2014

Went to the dealership to check out a Subaru that was posted to autotrader, and within ten seconds was greeted by Mike. I appreciated being welcomed and not having to seek assistance by wandering around. Mike was professional, courteous, and extremely personable. He truly made the experience great and hassle free. I would gladly recommend him to anyone who is looking for a quality car buying experience.

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DealerRater Feb 28, 2014

We thought Sarah was great! She welcomed us and after a few questions found me the perfect car. She knew safety for my 3 yr old daughter was important to us. She made my daughter part of the car picking process which Impressed me and entertained my daughter. Sarah never made me feel pressured. We didn't purchase the day we test drove and was understandable. She was readily available for my questions when I called back. One of the reasons went back to buy the Mazda was because of Sarah and how comfortable she made us feel in this important ...

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DealerRater Feb 19, 2014

Exceptional customer service. We are very happy with the trade-in allowance and the price of the new car. We found we were able to purchase a new car with the requires featured for slightly more than a pre owned and a much better financing.

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DealerRater Jan 23, 2014

Mike Ramsey was excellent to work with but the other employee (Andrea) I felt was misleading in her attempt to sale the extended warranty and other optional coverages on the vehicle. It left me feeling that we paid too much for services that we probably didn't need. Had I read the details before I left the dealer I probably would not of purchased some of the extra coverages. I discussed my experience with her and I am not sure whether it will affect my decision to go back again to purchase a car?

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DealerRater Jan 20, 2014

Great experience, excellent staff, nice facility, and 100% satisfied. Easily one of the best dealership I've ever used to purchase a new car. The Faulkner brand seems to be head and shoulders above its competition.

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DealerRater Jan 16, 2014

My fiance and I could not have been happier with our experience at Faulkner Mazda in Harrisburg. Our salesman, Dan Shay, was very helpful, courteous and knowledgeable. There was some initial confusion with another car dealership, but Dan really came through and helped us out. We would highly recommend Dan and the entire team at Faulkner Mazda in Harrisburg.

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DealerRater Dec 30, 2013

Overall great experience. Dan provided me with excellent service and explanation of the features of the CX-5 and worked with me to make sure the sale was completed in the timeframe that I provided. Also, Andrea (don't remember last name) explained all the aspects of the financial options available and helped to secure the sale, as well. All of the employees at Faulkner were kind and courteous and made me feel at home from the moment I walked in the door and even after I left. Very pleasurable experience.

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DealerRater Dec 19, 2013

Our experience at Faulkner Mazda has left absolutely nothing to be desired. The experience was simple, quick and enjoyable. From the politeness of the staff to the quality of the product, Faulkner Mazda has covered all of their bases. The quality of the product is obvious and was explained in depth by our sales person Mike Ramsey and Mark Eager. We were presented with the best possible situation to meet our family and financial needs and we left the dealership in a much better financial position than we came in with. The finance manager, I believe her name was Amanda, ...

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DealerRater Dec 4, 2013

I am a Mazda customer and I purchased my first new car from faulkner mazda in harrisburg; when they were located on Paxton St. I've always had a good experience with the team at Faulkner Mazda Harrisburg; whether it is the service staff or the sales team. Everyone is friendly and makes the car process easier. I really enjoyed working what Daniel Shay and Mark Eager to purchase my new Mazda 6. They made the experience fun and painless. I would reccommend Mazdas and this dealershipi to anyone.

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DealerRater Nov 24, 2013

From the beginning Dan Shay was professional and courteous. I was buying 2 cars and had specific needs on a tight budget. Both Dan and sales manager Brian worked with my wife and I to make sure what we got would satisfy those needs. Dan spoke to my wife and myself equally, a rare find in the auto world. I genuinely feel that the sales/ financing staff was there to help us and not to just "make a sale". I look forward to returning in the future for future purchases.

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DealerRater Nov 1, 2013

This was the best buying experience I ever had. Laura was friendly and very knowledgeable. There was no pressure to buy and she and the rest of the team really worked with us. I felt she went the extra mile to help us purchase the new vehicle. I shopped around at many other Mazda dealership and no one was offering a price as low or even in the same ball park. They were straight forward with the price and did not try to play games with teasing me with a low price with rebates that did not apply to me. ...

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DealerRater Oct 27, 2013

Dan was a great guy to work with. At the time, this was his third week on the job and he kept his "pitch" very simple and to the point, which is exactly what I look for in someone when dealing with a new car. The process was lengthy but worth it in the long run. I would recommend anyone to Faulkner, but specifically to see Dan.

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DealerRater Sep 30, 2013

I went to Faulkner Mazda to look for a newer car than I currently had and ended up leaving with a brand new Mazda 3. Everyone was very courteous and helpful in my search for a vehicle.

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DealerRater Sep 21, 2013

The staff at Faulkner Mazda was very helpful and attentive. On a whole the staff is very knowledgeable and work well together to get the customer the best deal possible. Amanda was very attentive and made herself available to me even when she wasn't on the clock at the dealership. I was able to do multiple test drives, got a great deal on my trade in, and a very good financing plan that fit my finances. The staff represents the Mazda brand well and I was very happy with my experience. I would highly recommend buying a car at ...

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DealerRater Aug 10, 2013

Jesse was amazing in providing great customer service. We will recommend him without reservation. So far we are having a great experience with our used Honda.

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DealerRater Aug 8, 2013

Pleasant sales person Not high pressure Nice vehicle (criteria: cockpit, cargo capacity, bells/whistles) Nice price (offered opportunity to get extra discount due to being Hershey Foods employee) MPG and color selection not greatest, but those weren't deal-breakers

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DealerRater Aug 5, 2013

A great experience from start to end. Jesse McKnight was the most pleasant, friendly, will-bend-over-backwards-and-gives-the-shirt-off-his-back kind of guy. I could not say enough nice things about him without sounding too cheesy. He sold us a great product (Mazda CX 5) at the price we wanted, with all the options we wanted, and then he sweetened the deal even further. Then his service manager Frank came over and threw in something extra on top of everything else that we did not expect. I have always had great experiences with the Faulkner dealerships (having owned a Honda and a Nissan, both of which ...

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DealerRater Aug 1, 2013

This was my first car-buying experience. Mike made the experience easy. He was very eager to help in any way and was easy to get in contact with for questions. I would definitely return to this dealership and work with Mike again when I am ready to buy or lease another car. Thanks Mike!

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DealerRater Jul 30, 2013

Mike was AMAZING to deal with. He was very friendly, he helped me 100% thru the process of getting the loan with a co-signer. What din't Mike do to help me out to get the car. It did take a while but like Mike said, at the end it's worth it and it WAS. very thankful for he's help. Thank you Mike! Jose' Ceballos

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DealerRater Jul 24, 2013

We gave this review as everyone we talked to was extremely helpful throughout the process. We felt that everyone involved listened to what we had to say and made sure we were accommodated. We especially appreciated the help in getting the features of the car set up while we were still on the lot!

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DealerRater Jul 15, 2013

My husband and daughter had stopped at the Mazda dealer in Mechanicsburg since we had purchased a used Mazda 3 for our daughter. While there they looked at used and new Mazda's. Later that evening he said let's ride over and you can test drive, I suggested we go to Faulkner since they had already been to Mech. and to be honest see if we could get a better price. We didn't get there until almost 6:45 and when it got close to closing I even said we can come back, they said not a problem...Well. at 9:22 pm ...

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DealerRater Jul 13, 2013

I really enjoyed working with Mike at Faulkner Mazda to purchase my new Mazda 6. He really went out of his way to work with me as a first-time buyer of a new car. Faulkner Mazda made everything very easy.

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DealerRater Jul 8, 2013

When we visited Faulkner Mazda we were undecided about purchasing a new vehicle. Amanda was extremely helpful with out being pushy. She was knowledgeable and friendly and made us feel very at ease. Everyone we came into contact with during our new car purchase was friendly and helpful. We will definitely recommend Faulkner to our friends. Thanks Amanda!!

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DealerRater Jul 3, 2013

A great new car buying experience! The employees were very attentive and informative and had a really great attitude. Everyone was up-front and honest and gave me a great deal that fit my needs.

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DealerRater Jul 3, 2013

I dealt with Mark Eager through email and phone. He went above and beyond in answering my questions and putting my mind at ease. At the dealership, Jessie was very friendly and helpful as far as going through the process and a quick intro to the car. I drove 2 hours to pick up the car from MD, and everyone was enthusiastic even though I arrived just before closing. Good experience, especially compared to other dealers I;ve dealt with before.

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DealerRater Jul 3, 2013

Jesse was great to deal with. Prior to buying the car he was easy to work with and didn't profile me before driving the car. After Purchasing the car, he took the time to make sure I understood all the features of the car, which was very helpful. Overall it was a great experience!

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DealerRater Jul 1, 2013

Jesse our salesman was GREAT! Our car buying experience was pleasant from the time I showed up for a test drive to the moment my wife drove the car home. Jesse was friendly, knowledgeable, and there to help. There was no pressure to make a purchase, Jesse was there to provide answers and assistance towards making our decision. Faulkner Mazda is a friendly and knowledgeable car store and I would recommend them to anyone looking for a Mazda in our area.

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DealerRater Jun 29, 2013

Amanda was terrific! She really knew her stuff about our car and the model we chose. She was friendly, helpful and cheerful. The other folks at the dealership were great too. We LOVE our new car and I have already recommended Amanda to our friends.

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DealerRater Jun 28, 2013

I had an amazing experience buying my car here. Everyone was very, very helpful and willing to do whatever it took to help me get a new car. I would highly recommended this dealership to everyone. And the car they suggested is amazing and everything they said it would be!

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DealerRater Jun 26, 2013

I recently purchased a brand new Mazda 3 hatchback at this dealership. This was my first time buying a new car, and I wanted to make sure to get a good deal as well as good customer service. I read lots of good reviews about this dealership and all of them were true. Mark gave me a really great deal, and Mike helped me get the exact car and options that I wanted. They were all very friendly and cheerful and not pushy at all. It only took me an hour to test drive and make a deal and another hour ...

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DealerRater Jun 24, 2013

This is my third car from Jesse and every time I was guaranteed not to be let down and always promised a vehicle that will be safe for me and my daughter. UNTIL this very day I am so thankful for taking his word. He does nothing but the best and always considers family first. I no longer think of Jesse as just my car dealer person, but as a wonderful friend. Thanks jesse keep up the great work

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DealerRater Jun 24, 2013

Mike was prompt, easy to work with and accommodating to special needs as I was coming from out of town. I highly recommend him and all of the others at Faulkner Mazda

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DealerRater Jun 21, 2013

We were greated with a friendly approach. Joe McHugh was very helpful in every aspect of the process. Mark Eager assisted us with finding the exact vehicle we were looking for. It was a very nice experience and I would definitely recommend for anyone interested in a Mazda to go to this location.

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DealerRater Jun 14, 2013

Mike was a great Salesperson. He was friendley and very effient. My husband did not want to spend hours in the dealership and Mike made it as quick as possible. We good a very good deal a nice car and a lease payment we felt comfortable with. The sales manager was very nice also.

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DealerRater Jun 11, 2013

This was my first Mazda purchase and I was not in a hurry to buy a new car. My sales person was Jess Mcknight and he was very patient and helpful during the process. I was looking at the Mazda 3 hatchback and was very impressed with Jesse knowledge of his product. Any question I asked he was able to answer without needing to refer to the book. It was a pleasure to purchase my automobile from Jesse and he made ir an easy experience. If someone I know is looking to purchase a car I would recommend that they see ...

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DealerRater Jun 10, 2013

I went into Faulkner knowing exactly what I wanted and Jesse did everything to make that happen for me. He found the car I wanted and went over every part of the car to make sure I understood exactly what I was getting and what features the car would have. Price was originally a problem but Jesse was understanding and helped me afford the car at a price I was happy with. Can't say enough about the positive experience and help each employee gave me. Would easily recommend to anyone and already have friends and family wanting to go ...

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DealerRater Jun 7, 2013

I had to unexpectedly purchase a new car after my 17 year old Accord died. This was my first time purchasing my own car and Jesse was wonderful! He was extremely helpful and took the time to explain everything about the car as well as the buying process. He treated us like we were family and made the 5 hours it took not seem so long. I would recommend him for anyone, especially a first-time car buyer!

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DealerRater Jun 3, 2013

I came in with a good idea of what I wanted. The car was a great trim for the price -- all the features for the same cost as the other new basic versions of that model. I had never bought a car before, but the process was very smooth and efficient. Unfortunately, when it came time to finance, I ran into problems with my large amount of student loans. I almost had to back out on the deal, but Jesse and the finance manager worked very hard to get me the best deal possible. In the end, they made ...

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DealerRater May 30, 2013

We stopped in on a Tuesday, and picked up my new car on Saturday. Everything was seamless, and I was treated like they had known me forever and that we were all the best of friends! Jesse took a long time to sit in the car with me and teach me about all my new bells and whistles. It was a wonderful experience, and I would definitely recommend Faulkner to friends and family.

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DealerRater May 30, 2013

Mike was very friendly and fair. I never felt like I was being pressure or given a sales pitch. Overall I was satisfied with the expierience

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DealerRater May 30, 2013

Our experience with FalknerMazda was excellent. We worked with really great people, who went above and beyond to help us out with what we were looking for and what price range. We will be telling our friends/family how great you are to work with and hopefully when they want their new/used vehicle they will come through you. We look forward to dealing with you in our future purchases. We walked out of there happy! Thank you! Tony and Brandy Willier

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DealerRater May 28, 2013

I had a great experience at Faulkner Mazda in Harrisburg. As soon as I walked onto the lot, Jesse Mcknight greeted me and husband. As we started to talk about what I was looking for, I felt like Jesse was very knowledgable about the model I was interested in. I test drove one and fell in love with it right away. The very next week I came back and purchased it, a beautiful Red Mazda 3 iTouring. Jesse was very patient with me, took his time helping me get a great deal. I feel like the finance department got me the ...

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DealerRater May 18, 2013

Jesse McKnight was extremely helpful from the beginning to the end of the car buying process. He was extremely knowledgable on the car that we were interesting in test driving, was very courteous in his interactions with us, and went the extra mile to ensure that we were pleased with the overall experience. Jesse put in the extra effort to ensure that we had a car in the color that we wanted transported for in sister dealership in a very short timeframe to meet our needs. I would recommend Faulkner Mazda as a dealership and Jesse McKnight as a Sales ...

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DealerRater May 11, 2013

Jesse was an excellent salesman. Very thorough in explaining all details and aspects of the car. Was very friendly and knowledgeable and made the car-buying experience a good one. Would deal with him again when it's time for a new car.

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DealerRater May 8, 2013

Staff was very knowledgeable and helpful. Would recommend this family dealership to all family and friends. Was a very pleasant experience and would definitely be a return customer.

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DealerRater May 4, 2013

What a fantastic experience my wife and I had, from Mike Ramsey, Salesman to the Frank Kaminski, General Manager at Faulkner Mazda, Harrisburg Pennsylvania. We liked and found everybody we dealt with to be very friendly, honest and down to earth. My salesman, Mike Ramsey was great to deal with; we never dealt with Faulkner Mazda prior to this. Mike listened to what we were looking for, immediately answered any questions we had and showed us the perfect vehicle with the equipment we were looking for. I was given a good trade-in value for my vehicle and did not have ...

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DealerRater Apr 27, 2013

On 4/11/13, I bought a Mazda 3 from Faulkner Mazda. It was a very good experience with everyone that I dealt with. But exceptional kudos, go to my sales person, Jesse McKnight. Jesse was great to work with. He was very accessible at anytime to answer any of my many questions. He was very friendly and extremely knowledgeable about the vehicle I was buying, as well as others. I did not feel any of the typical sales pressure that you get from other dealerships. i highly recommend Jesse and Faulkner!

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DealerRater Apr 23, 2013

When buying a new car there is always that uneasy feeling in your gut. There is that nervous feeling that you are going to pay too much (be ripped-off) or pressured into something you're not comfortable with. That is definitely not the case in working with Mike Ramsey. He is laid back and makes the entire buying process easy and worry free. I have worked with Mike on a previous Mazda purchase and this recent purchase has had the same results. As a repeat customer I will continue to refer Mazda fans to Mike Ramsey at Faulkner Mazda.

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DealerRater Apr 22, 2013

As someone who has been in sales for over 10 years i found Jesse Mcknight to be an exceptional salesperson. He was friendly, helpful comforting, knowledgeable, professional and in tune with me and my wife's specific wants and needs. Anything we asked he answered with a smile! I highly recomend Jesse and the entire staff of Faulkner Mazda.

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DealerRater Apr 22, 2013

I was looking to trade in my old car. Faulkner Mazda was my first stop and I pretty much knew when I left that I was going to purchase a car there. The personel was freindly and helpful. I felt I got a fair deal without a lot of hackling. When I picked my new car up, everthing was explained to me in great detail. I would reccomend them to any one.

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DealerRater Apr 17, 2013

This is the second time that we bought a vehicle from Faulkner Mazda of Harrisburg. On this day, we left the dealership with 2 new Mazda 3's. The plan was for our daughter to get her 2nd Mazda 3, which she did. We dealt with Mike Ramsey the first time and did so this time. Our experience was a good one both times. Mike is so helpful and friendly. I'm sure once these are paid off, and maybe before, we will once again frequent the dealership for another new Mazda 3. We are all enjoying the new cars. Thank you for all ...

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DealerRater Apr 15, 2013

I went to Faulkner Mazda to look at a Mazda 2. At the time I was cross shopping with a Honda Fit to decide which subcompact hatch would work for me. I was not very impressed with my experiences at other dealerships, but when I went to Faulkner I was very impressed with how interested everyone was to have my business. At no point did I ever feel as if i was being pushed or forced into a situation I was uncomfortable with, overall the whole sales process was very relaxed. My salesman Jesse Mcknight was the kinda salesman I enjoy. ...

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DealerRater Apr 14, 2013

Jesse McKnight handled the sale of a Mazda CX-5 in the most professional manner possible. He was attentive, informative and listened to our needs and then helped us to buy a dream car. He is, by far, the best car sales professional that we have every dealt with. He promises to do whatever it takes to meet your needs and then he does it. He made sure that, even after we bought the car, that we understood and appreciated every attribute of our Mazda CX-5. I will definitely come back to Jesse for any future purchases and high recommend him ...

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DealerRater Apr 10, 2013

I am extremely happy with my new mazda 3. Mr. Mcknight was very friendly and very knowledgeable about this vehicle. He took the time to explain all the feature of the car. He also showed me around the dealership. I never felt presured, which is a relief when your trying to purchase something of this value. He and the financial man were extremely helpful in securing my price on the car. I would highly recomend this dealership and Mr. Mcknight to all my friends. I am looking forward to dealing with the service dept. at this dealership. If all employees are ...

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DealerRater Apr 9, 2013

I had a great experience overall with Faulkner Mazda! They made my car buying experience extremely easy and I couldn't have asked for a better deal on my car. They're great to work with. I have already recommended them to a few people and will continue to do so! Thanks again Mike Ramsey and Faulkner Mazda!

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DealerRater Mar 29, 2013

Jesse was a very informative Sales Consultant. He effectively answered any concerns I had throughout the purchasing process and made the process extremely painless in the shortest amount of time possible. I will certainly recommend Jesse to anyone looking to purchase a new Mazda in the future.

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DealerRater Mar 27, 2013

From the minute my wife and I walked into the dealership we were treated excellent. We were already familiar with the dealership as my wife bought a Mazda 3 several years back, but it was my first time dealing with Jesse McKnight. Jesse knows his stuff! He's truly a nice guy and you can tell he believes in what he sells. He made us feel like we were VIP's in the dealership and answered every question I had in excellent detail (I had a lot of questions). He was never pushy with us and I never felt like he ...

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DealerRater Mar 22, 2013

Friendly knowledgeable staff, patient and detailed service. Didn't plan on buying a new car that day, wasn't pressured into it but left with a new car anyway. Very happy with our experience.

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DealerRater Mar 22, 2013

My experience with Jesse McKnight at Mazda while purchasing my 2014 Mazda CX-5 was outstanding. I met with Jesse several times during my first-time car-buying process. Each time, he was friendly, outgoing, and not at all pushy. Jesse paid close attention to the details of what I was looking for and turned what had started out as a stressful, frightening experience into a fun, positive one! I would definitely recommend Jesse to anyone purchasing a car, as he completely exceeded my expectations to make this experience successful. His knowledge, experience, and passion for his job not only provided for a no-pressure ...

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DealerRater Mar 20, 2013

I had been considering purchasing a mazda 3 for several years but was never happy with the sales people at the dealerships I tried in the past. I went in after my sister purchased a used vehicle from Amanda just to see what I could get possibly on a trade. The first vehicle I test drove seemed out of reach of my price range but after very friendly and helpful staff I left with my dream car! I was given another option if I could not afford this one which put my mind at ease. Everyone was very friendly and honest ...

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DealerRater Mar 19, 2013

I had a great experience at this dealership. They took the time to get to know me and set me up with the car that would be right not only for my budget but also for my life. Then, not only did I get the car that I wanted, I got it at a great price that was comfortable for me. They let me test drive each car, including taking the one I was going to buy out even though I had already driven that model. I never felt pressured while there and really felt like I had a team ...

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DealerRater Mar 17, 2013

Jesse was incredibly knowledgeable about the sedan we chose to purchase and was able to answer all questions to our satisfaction. He was detail oriented and very helpful in getting us familiar with our new Mazda. This is the second car we purchased with him.

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DealerRater Mar 14, 2013

I was shopping around and limited my search to a few makes/models. I stopped in to test drive a Mazda3. Mike greeted my girlfriend and I and addressed all of our needs. The intention was not to buy a car immediately, but after some careful consideration and a few days to think about it, I called Mike to discuss what I wanted out of a deal. Mark helped run the numbers and we came awfully close but both sides needed more time to review all the facts. Finally, it was Mike that touched base and we agreed on the ...

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DealerRater Mar 13, 2013

yesterday i went to mazda and it was the greatest experiance i ever had. Jesse was very nice very understanding and he was very fast with all the paper work. i will b sending more people to him when they ask for a car. he help me out very much new alot about the cars i was looking at and if he didnt no he got the answers very quick he helped me with finding insurance n cheap insurance as well. he treated us very much like family i felt like i was at home n i new him forever ...

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DealerRater Mar 1, 2013

My experience at Faulkner Mazda was amazing from the minute I walked in the door until the minute I drive my new vehicle off the lot. The staff were all extremely helpful, but not pushy. They encouraged me to look at other dealerships and models of vehicles so that I was comfortable with what I would eventually end up buying. They were willing to answer all of my questions, allow me to test drive the vehicles multiple times until I felt comfortable making a final decision. In Laura's absence, she arranged for another employee to help me who was ...

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DealerRater Feb 25, 2013

The team at Faulkner Mazda was very friendly and our salesperson, Jesse McKnight was very energetic and willing to work with us to meet our needs for a new vehicle.

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DealerRater Feb 22, 2013

I had contacted the dealership online, expressing interest in a particualr vehicle and heard back promptly. I was encouraged to make an appointment , which I did.The minute I got to the store I was greeted cordially by the manager, Mark, who had arranged for Jesse to show me the vehicle I was interested in. Jesse knew every detail of the Mazda 5 and took his time with me, encouraging questions and demonstating each and every nuance in the vehicle. We went for a test drive and took the car through its paces. There was no pressure applied for an immediate ...

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DealerRater Feb 19, 2013

Shopped around via internet, and found Faulkner salespeople to be courteous, quick, and attentive. Got a terrific deal which actualy got even better as the deal closed. Very happy with the experience.

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DealerRater Feb 19, 2013

I chose to work with Jesse McKnight for the purchase of my first car. I appreciated his willingness to want to earn my business and his honesty. He was very knowledgeable about the car I purchased and was able to ease my anxieties about buying my first car. He is a no pressure salesman, which was very much appreciated. Jesse went above and beyond in making himself available to me throughout the several weeks I took to make the purchase and even after the purchase was made. I have since called him in the several weeks since my purchase with ...

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DealerRater Feb 18, 2013

I would recommend this dealership without reserve. Jesse was the best salesperson I have ever worked with, and I have purchased 7 or 8 Mazda's. He was awesome! He was extremely helpful and went that extra mile to assure that I had the car I wanted AND that it was spic and span! My experience with him and Faulkner Mazda was totally the best ever! I love the new Mazda location as it is close to my home.

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DealerRater Feb 15, 2013

I visited Faulkner Mazda after seeing the internet sale price of a CX-9 that I saw on the Faulkner Mazda website. I arrived at the dealership a couple hours before closing on the snowy Saturday this past December. The Faulkner Mazda sales team and service people were moving cars around so that they could plow the lots. Amanda greeted me as I pulled in. She was very friendly and not pushy right from the start. We took the CX-9 for a test drive and she was very thorough in explaining the various features of the SUV. Amanda and Sean had ...

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DealerRater Feb 14, 2013

Amanda was very pleasant to work with. In fact, everyone at the dealership was. She was thorough and knowledgable about the vehicle and the manager and financial person were also pleasant and knowledgable. No one was pushy in any way.

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DealerRater Feb 13, 2013

My experience at this dealer and with my salesman Jesse was very positive, I did not feel pressured into makling a wrong decision, instead he listened to what I was looking and at what price I was willing to spend and I feel Igot just what I wanted. His knowledge of the car impressed me and I left feeling very educated on the model I purchased. Jesse was there to answer all questions I had, even on Sunday evening he took the time to return text messages and phone calls. I would recomend Jesse McKnight to anyone looking for a ...

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DealerRater Feb 7, 2013

Jesse was very friendly and helpful in many ways. He showed us a used car and help us to get financing for it. Everyone at the dealership was very friendly and went out of their way to make us feel welcome. We were able to purchase the care the same day which was a plus for my sons 1st purchase. Jesse even gave me his cell number for any questions and told me to call him anytime. I would highly recommend this dealership. Thanks a million Jesse. We also dealt with Sean Solomon who was also very helpful. Dave from ...

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DealerRater Feb 6, 2013

I went to Faulkner because my Subaru died. I found one that I liked on the lot on a Sunday. I checked it out online and received a call from Sean. Jesse was chatting with my mom the same day that I was talking to Sean. We went in that night and Jesse was already with a customer, but directed us to Sean. Sean worked with me and showed me the car. He took all of my info and we left for the evening. The next day, I got a few calls from Jesse who worked with the finance manager ...

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DealerRater Jan 30, 2013

Jesse was one of the friendliest and understanding salesmen I encountered during my car search. Overall, I interacted with approximately 10 dealerships and 13 salesmen. Jesse got my business because of his competitive pricing, but mostly because of non-pushy attitude. In better terms, Jesse was less of a salesman, and more of an assistant. Jesse helped me every step of the way, and once I decided to go with his offer, we were in constant communication about how to make the process as easy and quick as possible so that we did not have to sit in the dealership for hours waiting ...

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DealerRater Jan 21, 2013

mike was great with us and our kids (the popcorn) during the buying process. everthing went very smooth. will be recommending him to our friends.

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DealerRater Jan 10, 2013

The service was great!! I did not feel rushed or forced into making any purchase. Jesse made me feel comfortable, but did not push me to buy anything. You could not ask for a better car buying experience.

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DealerRater Jan 5, 2013

Jesse did an amazing job making my Dad and I feel welcome as soon as we arrived, with his pleasant personality and friendly manner. He did his best to make sure that we were familiar with the car that we were interested in, and went out of his way to show us all the features and explain any questions that we had about the Mazda 3. I would definitely recommend any of my friends or family members to him in their search for a vehicle, and even today he was showing Dad a van that my brother-in-law might be interested in. ...

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DealerRater Jan 1, 2013

I wasn't planning on buying a new car when I stopped at Faulkner Mazda. Amanda and Mark did a great job finding the car that worked best for me at a great price. Both were very easy to work with. Amanda took her time explaining how to program the car's many features. I enjoyed the process and am very happy with the car. I would recommend this dealer to anyone.

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DealerRater Dec 29, 2012

The process was simple. Everyone was friendly and helpful even with our dog Notorious. Jesse the sales rep was not pushy at all. He went through and showed all the features of the car which was very helpful.Would recommend this dealer to all my friends.

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DealerRater Dec 28, 2012

Lower pressure sale, friendly, and acommodating salesman. Jesse,Kept his word regarding fixing small scratch on door. The best experience yet in buying a car.

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DealerRater Dec 27, 2012

it started with a call from frank kaminski with a deal that seemed to good to be true,but we made an appointment for a saturday morning, when we got there frank greeted us with open arms, the mazda 3 was ready to go for a test drive but frank wanted to go over the numbers first so not to waste any more of our time if we were not happy with them. when he was done i was more skeptical it just seemed to good to be true,i kept waiting for that hidden sales pitch,true to his word ...

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DealerRater Dec 22, 2012

Laura, and everyone we worked with were knowledgable and helpful. They made the experience of buying a new car an enjoyable one. Service departement seems to be very nice and honest. I would recommend this dealer to anyone who is looking at buying a new Mazda.

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DealerRater Dec 22, 2012

Amanda was great to work with. She was very thorough, knowledgeable, and followed-up on my questions. I appreciated her patience while I made my decisions. She responded quickly to all inquiries and was not pushy. I am very happy with my purchase and can recommend her and Faulkner Mazda without any reservations.

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